I've due to the fact escalated to ZIPAIR immediately, who verified They may be prepared to operate with Traveloka on my behalf — however Traveloka has designed no energy to facilitate this. Avoid reserving non-refundable tickets as a result of Traveloka if there is any prospect your travel programs can be disrupted by situations exterior your Manage. Their refund approach lacks transparency and legitimate due diligence.
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I booked airport transfer from my household for the airport. Driver and travel operator was uncontactable for the supposed pick up day and time. Driver answered my call 15 mins afterwards and mentioned he wasn't aware about my booking and turned off the cell phone on me. I contacted Traveloka CS for refund instantly simply to be replied with duplicate pasted messages various times saying that they are verifying the issue and it will just take thirty-sixty minutes. There isn't any channel to call them right so I am able to only try this by means of the chat msg throughout the application.
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To help you us recognize the situation, you should Speak to us by way of e-mail [email protected]. Our group is prepared To help you and uncover a solution as quickly as feasible. Thanks to your patience. -AL
I booked a flight to Taiwan, it should be at 11PM then it was instantly reschedule to 1PM and now the transit goes from two hour to twelve hour, and the trouble travelodge nimman was traveloka e mail goes into your spam and I did not see it.
To help us understand the issue you’re going through, remember to Get hold of us by means of e mail at [email protected]. Our crew is ready To help you and find the very best solution. Thanks. -BM
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